Refund & Return Policy
At Zerotechnos.com, we are committed to delivering high-quality digital services and ensuring customer satisfaction.
1. Nature of Services
We provide premium digital services including:
SMTP Server Setup
Email Marketing Solutions
Digital Marketing Services
Software Setup & Technical Services
Note: Due to the nature of digital services, refunds are not applicable once the service has started or been delivered.
2. Refund Eligibility
Refunds are only applicable under these conditions:
Service has NOT been started- Duplicate payment made
- Service cannot be delivered by us
3. Non-Refundable Situations
- Service already delivered or initiated
- Change of mind after purchase
- Issues from third-party platforms (email providers, hosting, etc.)
- Incorrect details provided by client
- Violation of terms
4. Refund Request Process
- Email: support@zerotechnos.com
Include order details + reason
Request within 48 hours
Response time: 3–5 business days
5. Processing Time
Approved refunds will be processed within 4–5 business days.
6. Service Modifications
Instead of refunds, we may offer:
Service corrections
Technical support
Project adjustments
7. Contact Us
For any queries: support@zerotechnos.com
